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Privacy Statement

GYLD protects your personal data and privacy. If you use our services we ask for your personal data. In this Privacy Statement you can read what kind of personal data we collect and how we store, protect and use your personal data.

Secure data transfer
We work hard to protect your personal data from unauthorized or unlawful access, alteration, disclosure, use or destruction of your personal data. In particular encrypt many of our services using Secure Socket Layer (SSL). We work with retailers who offer products or services for GYLD. In some cases, we may send personal data to retailers if this is necessary for the retailers to provide you the product or service you have requested. All our retailers have agreed that they will handle your personal data carefully and in accordance with this Privacy Statement.

Data registration and general use

Article 1 – Reservation
In order to make a reservation we ask for your name, e-mail address, address, payment details and sometimes your telephone number. We will register, process and save this information to process your reservation. In addition, the data can be used for any subsequent guarantee.

Article 2 – Login
We save your passwords, username and Facebook login details to use your account more easily. We also save your previous reservations for a convenient use of our services.

Article 3 – Commercial purposes
From time to time, we may use your personal data for commercial purposes. We may send information to your email address about products we offer, if you have given us your opt-in consent to do so.

Article 4 – Social Media
If you use social media features on our website, we may receive information of the provider of social media (according to its policy). That may include your name, profile picture, gender, friends lists and other information you have provided. If you do not want that you can change your privacy settings on your social media account. If you like an article, that article appears on your social media account if you are logged in. Add-ins such as “I like” and “Comment” of Facebook can be recognized by the Facebook logo. The add-ins are pieces of Facebook on our website. If you end up at a webpage that uses add-ins, your browser will send certain information to Facebook. We have no control about the exchange of information.

Article 5 – Newsletter
Through our newsletters, we will keep you informed of offers, promotional actions and other news. To be sure of your consent to receive newsletters, we use a double opt-in system: after you have given permission to receive newsletters, we will send you an e-mail in which we will ask you to confirm your consent. You can stop receiving our newsletter by following the unsubscribe instructions included at the end of every newsletter. We may provide personal newsletters, who are based on previous reservations and visited webpages.

Article 6 – Market research
We may ask you to participate in market research. GYLD will use your data for such market research only. We will use statistic information anonymously. You can close the questionnaire at any time. We will not give your answers to third parties and we will never make them public. The answers are also not linked to your email address.

Article 7 – Contest
If you participate in a contest or promotion, we ask for your email address, date of birth, place of birth, address and phone number. We use your information to perform the contest and announce winner(s). We also measure the response to promotions and contests.

Article 8 – Payment
There is a possibility to pay afterwards on our website. If you choose for this possibility, we may use external agencies to test your solvency. For an evaluation of your creditworthiness, GYLD may provide necessary personal data (including address) to PayIBAN B.V. with address Aurelius 24, 6661 JT, ELST.

Article 9 – Cookies
A cookie is a small text file containing a string of characters that can be placed on your device when you visit a website. This text file uniquely identifies your browser or device. When you visit the same website again, the cookie allows that website to recognize your browser or device.
We use various technologies to collect and store information when you visit GYLD, and this may include sending one or more cookies to your device (computer, tablet or smartphone). We use cookies and similar technologies to show you relevant content or advertisements that are relevant to your interests, and to personalize and improve our services.

Article 10 – Which cookies does GYLD use?
We use session, temporary and permanent cookies. Most cookies are removed from your hard drive after closing a browser session. Session cookies are necessary, for example to be able to offer the shopping cart function through multiple pages. Besides these session cookies, we use cookies that remain on your computer. If you start browsing again, you will be ‘recognized’ by our website. Through those cookies GYLD saves your settings and webpages you have visited.

Article 11 – Purposes of cookies
The purposes of using cookies are:

  • to keep your items in your shopping cart;
  • to stay logged in and shop undisturbed;
  • to shop safely at GYLD;
  • to read and write reviews;
  • to improve our website;
  • to track mistakes and inconveniences;
  • to test improvements;
  • to give personal advice you based on what you’ve previously purchased or viewed;
  • to share items by social media such as Facebook and Google; and
  • to receive the best local information.

Article 12 – Re-Targeting
To advertise on website of our partners we use Re-Targeting on our website. We use this for users who were previously interested in our website. The display these advertisements on webpages of our partners is based on a cookie and an analysis of previous use. These cookies are completely anonymous. We do not save any privacy related information.

Article 13 – Release or delete cookies
If you do not want that cookies are sent to your computer, you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. Follow the instructions provided by your website or mobile browser (usually located within the “Help” facility) to modify your cookie settings. Please note that some website features or services of GYLD may not function properly without cookies.

Article 14 – Access to your data and modification
For any questions about our privacy policy you can contact us. You can look into your personal data and modify or delete the data. You may also change the information on your personal account of our website.

Article 15 – Modifications to this Privacy Statement
GYLD may update its Privacy Statement from time to time. When we change this Privacy Statement in a significant way, we will send you an e-mail and post a notification on our website along with the updated Privacy Statement. If you have any questions or comments about our Privacy Statement please contact us through the following contact details:

Address: GYLD B.V., Weteringschans 165C Postbus 77845 , 1070 LK AMSTERDAM, The Netherlands
Telephone: +31 (0) 202612495
E-mail: hello@gyld.nl

Article 16 – Withdrawal and complaint
Please contact us if you would like to register a complaint about the use of your data or our services. You may also withdraw your consent for us to use your data at any time by contacting us at hello@gyld.nl